Docs > Platform Overview
AppStatus Platform Overview
What is AppStatus?
AppStatus is a unified monitoring and incident response platform that brings together uptime monitoring, intelligent alerting, incident management, public status pages, heartbeat monitoring, and host-level telemetry collection — all in one product.
Instead of stitching together separate tools for monitoring, paging, status communication, and infrastructure visibility, AppStatus provides a single pane of glass where teams can detect problems, route notifications, manage incidents, communicate with stakeholders, and analyze root causes — with AI assistance.
70
Global probe regions for monitoring
12
Notification channel types
8
Agent collectors for host telemetry
How It Works
AppStatus operates on a continuous detect → notify → respond → communicate loop. Each component feeds into the next, creating an automated pipeline from problem detection to stakeholder communication.
Detect
Monitors probe your endpoints from 70 regions. Heartbeats watch for missed cron job executions. The Agent streams host metrics, logs, and security events. When something breaks, AppStatus knows immediately.
Notify
Alert rules evaluate the failure against conditions (severity, type, monitor scope) and dispatch notifications through 12 channel types. Escalation policies ensure critical alerts reach the right responder within defined timeframes.
Respond
Incidents are created automatically with deduplication (PostgreSQL advisory locks). Teams acknowledge, investigate, and resolve incidents. AI analysis (Gemini) provides root cause hints and solving steps within seconds.
Communicate
Status pages update in real time, showing stakeholders exactly which services are affected. Subscribers receive email notifications. Maintenance windows keep users informed about planned outages.
Core Features
Each feature is documented with full setup guides, configuration examples, and troubleshooting. Click any card to open the complete guide.
Monitors
Proactive health checks from 70 global regions that detect outages before your users do.
- HTTP, API, Port & Ping checks
- SSL certificate & domain expiry tracking
- Multi-region consensus validation
- Real-time diagnostics (DNS, TCP, TLS, TTFB)
Read guide →
Alerts
Intelligent notification routing that ensures the right people know about the right problems.
- 12 channel types (Slack, Teams, Email, SMS, …)
- Condition-based alert rules
- Multi-level escalation policies
- Quiet hours & on-call rotation
Read guide →
Incidents
Structured incident lifecycle from detection through resolution with AI-assisted analysis.
- Automatic creation from monitor failures
- AI root cause analysis (Gemini)
- Impact classification & duration tracking
- Email & chat broadcast
Read guide →
Status Pages
Professional, branded status communication for external stakeholders and customers.
- Custom domains & branding
- Password-protected private pages
- Email subscriber notifications
- Maintenance window scheduling
Read guide →
Team & Workspace
Multi-tenant workspace management with granular permissions and enterprise security.
- 4 roles with 13 granular permissions
- Two-Factor Authentication (TOTP)
- Audit logging for all actions
- Bulk CSV team onboarding
Read guide →
Heartbeats
Dead-man's switch monitoring for cron jobs, pipelines, backups, and scheduled tasks.
- Unique ping endpoints (no auth required)
- Grace period to prevent false positives
- Integration with cron, K8s, CI/CD
- Ping volume analytics
Read guide →
Agent
Lightweight host agent that streams infrastructure telemetry to AppStatus in real time.
- 8 collectors: system, process, logs, security, …
- gRPC streaming with TLS
- Runs as systemd service or container
- Sub-second data freshness
Read guide →
Security & Compliance
AppStatus is designed with security-first principles across every layer.
Authentication
- Email/password + Google OAuth
- TOTP Two-Factor Authentication (RFC 6238)
- Session management with configurable timeouts
- API key management with scoped permissions
Authorization
- 4 workspace roles (Owner, Admin, Contributor, Member)
- 13 granular permissions per role
- 2FA required for sensitive operations
- Audit logging for all privileged actions
Data Protection
- Argon2id password hashing (64KB memory, 4 iterations)
- TLS encryption for all data in transit
- Agent-to-server gRPC with mutual TLS
- Secure secret injection from environment
Operational Security
- IP whitelisting
- Account lockout after failed attempts
- Password expiry policies
- Configurable session timeout (15–1440 min)
Getting Started
Follow this recommended path to set up your monitoring stack. Each step links to a comprehensive guide.
- 1
Create your free account
Sign up with your email at auth.appstatus.io — no credit card needed. Verify your email and you are in. Your 14-day Pro trial starts automatically.
Create Account → - 2
Set up your workspace
Name your workspace, invite teammates by email, and assign roles so the right people can manage monitors and incidents.
Team & Workspace Guide → - 3
Add your first monitor
Create an HTTP, API, Port, or Ping monitor for a critical endpoint. Pick check regions and interval, then save — results appear within a minute.
Monitors Guide → - 4
Configure alert channels
Connect Slack, email, Teams, SMS, or any of 12 notification channels, then create a rule so you are alerted the moment something goes down.
Alerts Guide → - 5
Set up a status page
Publish a branded status page for your customers and stakeholders, mapping your monitors to public components.
Status Pages Guide → - 6
Install the Agent (optional)
Deploy host-level telemetry collection on your servers or Kubernetes nodes for deeper infrastructure visibility.
Agent Guide → - 7
Add heartbeats (optional)
Monitor your cron jobs, backups, and scheduled pipelines — get alerted when a job is missed or runs late.
Heartbeats Guide →
Getting Help & Support
Stuck on something? Here is how to reach us and how fast you can expect a reply.
Billing & Refunds
For invoices, plan changes, or refunds, email billing@appstatus.io. Payments are handled by Paddle.
Refund Policy →Security Reports
Found a vulnerability? Report it responsibly to security@appstatus.io — we reply within 24h.
Report an Issue →Typical response times
Free & Starter: within 24h on weekdays · Pro & Business: within 8h · Enterprise: 1h SLA.